Terms and Conditions

Please read these terms and conditions carefully before using waittimealliance.ca. Members of the Wait Time Alliance reserve the right to modify or otherwise update the Terms and Conditions at any time with or without notice. You should review this link on a regular basis for any such changes. Your continued use of waittimealliance.ca constitutes your acceptance of revisions to the Terms and Conditions.

  1. Copyright and Permissions
  2. Disclaimer
  3. No Warranty
  4. Limitation of Liability
  5. Privacy policy
  6. Linking policy
  7. Trademarks
  8. Jurisdiction
  9. Language



Copyright for this Website is held by members of the Wait Time Alliance (Canadian Medical Association, Canadian Cardiovascular Society, Canadian Orthopaedic Society, Canadian Association of Radiologists, Canadian Association of Radiation Oncologists, Canadian Society of Nuclear Medicine, Canadian Ophthalmological Society “members of the Wait Time Alliance”). All rights reserved. Copyright for all material found on this Website is held by members of the Wait Time Alliance.

Generally, you may reproduce or otherwise use materials found on this website only in accordance with Canadian copyright law and provided that credit is given to the original source. In all instances, except for Wait Time Alliance members’ Policy Statements as set out below, you are required to seek permission from the copyright holder. It is your sole responsibility before you reproduce material to determine the copyright holder and to follow the appropriate process.

You may, for your non-commercial use, reproduce, in whole or in part and in any form or manner, unlimited copies of Wait Time Alliance members Policy Statements, provided that credit is given to the original source. In the case of photocopying or other reprographic copying, please contact wta@cma.ca. For any other use, including adaptation, modifying, republishing, redistribution, storage in a retrieval system or posting on another website please contact wta@cma.ca.


All content found on waittimealliance.ca is provided for information and education purposes. The Wait Time Alliance website, waittimealliance.ca, provides information on a range of health and medical topics. The information contained herein is not intended to substitute for the advice of a physician, and you are advised always to consult your doctor for specific information on personal health matters. Unless otherwise specifically indicated, the naming of any organization, product or therapy on this site does not imply endorsement by members of the Wait Time Alliance. The Wait Time Alliance expressly disclaims that your use will be uninterrupted, secure or error-free.


While the members of the Wait Time Alliance make every effort to keep the content on the website as current as possible, no representations, warranties or conditions are given (either express or implied) that the website will be error free or completely accurate at all times. The information, goods and services available on this website are provided “as is”. The members of the Wait Time Alliance may correct errors or inaccuracies and change or update information at any time without notice. This website may contain links to other websites. Any such other websites are independent from this website and the members of the Wait Time Alliance have no control over the contents of such other websites. The provision of the link does not constitute an endorsement by members of the Wait Time Alliance of the other websites.


The Wait Time Alliance members are not responsible in any manner for direct, indirect, special or consequential damages howsoever caused and arising from your use of waittimealliance.ca or from the licensing, use or performance of any products or services made available on this website.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, delay in operation or transmission, communication line failure, theft or destruction or unauthorized access to, or alteration of information on this website.


The Wait Time Alliance collects personal information (i.e., information that reveals a distinctive trait about yourself and helps others identify you) when you provide it to us voluntarily, for example, by filling out a form or survey. We will not sell or lend your information to any third-party without your consent.

We may gather information about traffic on our web site so that we can continue to develop the site to better suit your needs. This may include information about your visit on the site such as:

  • The name of your Internet service provider, its IP address and the name of your service provider’s service
  • The length of each visit
  • The number of requests per visit
  • Your type of operating system (eg., Windows, MacIntosh, Unix, etc)
  • Your browser type (eg., Firefox, Internet Explorer, etc)

If you have any questions or concerns relating to this please contact wta@cma.ca. For more information about your privacy rights, you can contact the Privacy Commissioners of Canada at www.privcom.gc.ca or the applicable privacy commissioner in your province or territory.


Links to other sites
This website may contain links to other websites. Any such other websites are independent from waittimealliance.ca and the Wait Time Alliance has no control over the contents or operation of other websites, and as such makes no representation or warranty. When leaving the waittimealliance.ca site you may be subject to legal terms and conditions and privacy policies of that other website. The provision of a link to other websites is for convenience and does not constitute an endorsement by the Wait Time Alliance.

Links to waittimealliance.ca
The Wait Time Alliance encourages links to waittimealliance.ca; however, the Wait Time Alliance reserves the right to prohibit or refuse to accept any link to another website and you agree to remove any link you may have to waittimealliance.ca upon the request of the Wait Time Alliance. You may link to the main page or individual pages on the waittimealliance.ca website provided you respect the following:

  • Do not create links that may lead others to think that Wait Time Alliance content is your own, or that the Wait Time Alliance is endorsing your site when such is not the case. For example, do not frame any part of waittimealliance.ca within your site. All links must bring up waittimealliance.ca in a separate full window.
  • Notify the Wait Time Alliance via email at wta@cma.ca if you are adding a link, and indicate to which web pages. Knowing who is linking to waittimealliance.ca helps us evaluate the effectiveness of the site and plan for the future.

If you want to copy waittimealliance.ca content, please read the Copyright and Permissions section of these Terms and Conditions. Make sure that you read all disclaimer notices associated with the cma.ca content before sending your viewers to waittimealliance.ca.

  • You cannot use the Wait Time Alliance name, logo or other trademarks without prior written agreement from Wait Time Alliance. Please read the Trademarks section of these Terms and Conditions.
  • If you are in doubt about the inclusion of a link from your site to waittimealliance.ca, please contact the Wait Time Alliance via email at wta@cma.ca for assistance.

The Wait Time Alliance Website contains various disclaimer notices. Please make sure that you read these disclaimers before sending your viewers to the Wait Time Alliance site.


The members of the Wait Time Alliance reserve all intellectual property rights in their names, logos, official marks and trademarks in both French and English. The use of these marks requires express written permission of the particular Wait Time Alliance member, and any unauthorized use of these marks is strictly prohibited. To request permission, please contact wta@cma.ca


The laws of the Province of Ontario and of Canada apply without regard to conflict of law principles.


It is agreed that the English version of these Terms and Conditions constitute the official version, should there be any discrepancy between the English and French versions.